Role Overview
As the General Manager, you will be responsible for overseeing the day-to-day operations of the Lab54 team, ensuring that tasks and responsibilities are being completed efficiently and on time.
You will be the central point of contact for the Senior Management team across internal operations, ensuring that all brand and artist client projects are on track and meeting agreed-upon goals and deliverables. You will regularly check in with the team to track progress, resolve any issues, and provide clear communication to the Founder.
Lab54 has experienced worldwide growth, we’ve toured festival stages and partnered with global brands. As a senior member of our team, we’ll accept nothing less than someone who the ability to handle this. Being organised in a team that already does the most is imperative to our company as we rapidly ascend.
We want to become the next MixMag, DJ Mag or Boiler Room in the coming years and we need someone with passion to lead on this journey. If you’re looking for a cruisy 9-5 with a huge paycheck, a senior position at Lab54 is sadly not for you.
Responsibilities
Team Management & Coordination:
- Regularly check in with Senior management team members to ensure tasks are being completed in line with deadlines and expectations.
- Organize and lead weekly team meetings to review project statuses, identify potential roadblocks, and ensure smooth operations across departments.
- Serve as the primary point of contact for any operational issues, offering solutions and support to ensure the team can stay on track.
- Monitor workloads and project timelines, helping the team stay organized and prioritize effectively.
Client Project & Artist Brand Management:
- Track the progress of ongoing projects for each brand and artist client, ensuring that deliverables are met and expectations are exceeded.
- Ensure the team are regularly communicating with clients (both brands and artists) to provide updates, address concerns, and ensure their satisfaction with services.
- Manage timelines for events, promotions, and content production, ensuring that each project is progressing on schedule and to the required quality standards.
Reporting & Documentation:
- Manage Mondays across the full team to ensure tracking across all active projects is consistent.
- Create and maintain regular reports on the progress of all active projects, providing updates to senior leadership.
- Document any internal processes, feedback, or improvements for ongoing and future project work.
- Track key performance indicators for client satisfaction and operational efficiency, reporting progress to management.
General Operations Support:
- Support senior management in execution of Lab54 events, social media campaigns, and content production.
- Ensure that the team has the resources and tools they need to succeed, managing logistics, scheduling, and workflows as necessary.
- Act as a liaison between various departments to ensure alignment on objectives and goals.
Requirements
- Must be based in London.
- 4+ years experience in a managerial position.
- Must have experience managing teams with a minimum of 15.
- Experience leading productions of scale.
- Proficiency with Monday or similar project management programme.
- Highly organised individual
- Ability to hit the ground running in a fast-paced environment.
To Apply
Please email joe@lab54.co.uk with a CV, cover letter, and portfolio where relevant.
